1. Γενικά
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ΣΧΟΛΗ |
Σχολή Οικονομικών Επιστημών |
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ΤΜΗΜΑ |
Τμήμα Οργάνωσης και Διοίκησης Επιχειρήσεων |
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ΕΠΙΠΕΔΟ ΣΠΟΥΔΩΝ |
Προπτυχιακό |
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ΚΩΔΙΚΟΣ ΜΑΘΗΜΑΤΟΣ |
BA833 |
ΕΞΑΜΗΝΟ ΣΠΟΥΔΩΝ |
8 | ||
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ΤΙΤΛΟΣ ΜΑΘΗΜΑΤΟΣ |
CRISIS MANAGEMENT AND COMMUNICATION | ||||
| ΑΥΤΟΤΕΛΕΙΣ ΔΙΔΑΚΤΙΚΕΣ ΔΡΑΣΤΗΡΙΟΤΗΤΕΣ |
ΕΒΔΟΜΑΔΙΑΙΕΣ ΩΡΕΣ
ΔΙΔΑΣΚΑΛΙΑΣ |
ΠΙΣΤΩΤΙΚΕΣ ΜΟΝΑΔΕΣ | |||
| Διαλέξεις | 3 | ||||
| Εργαστήριο / Εργ. Ασκήσεις | 0 | ||||
| Ασκήσεις (Πράξης κ.λ.π.) | 0 | ||||
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ΣΥΝΟΛΟ ΩΡΩΝ |
3 | ||||
| ΤΥΠΟΣ ΜΑΘΗΜΑΤΟΣ | General background, Skills Development | ||||
| ΠΡΟΑΠΑΙΤΟΥΜΕΝΑ ΜΑΘΗΜΑΤΑ | No | ||||
| ΓΛΩΣΣΑ ΔΙΔΑΣΚΑΛΙΑΣ & ΕΞΕΤΑΣΕΩΝ | Greek or English | ||||
| IΤΟ ΜΑΘΗΜΑ ΠΡΟΣΦΕΡΕΤΑΙ ΣΕ ΦΟΙΤΗΤΕΣ ERASMUS | Yes (upon request) | ||||
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ΗΛΕΚΤΡΟΝΙΚΗ ΣΕΛΙΔΑ ΜΑΘΗΜΑΤΟΣ (URL) |
https://
eclass.uowm.gr/courses/BA833/
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2. ΜΑΘΗΣΙΑΚΑ ΑΠΟΤΕΛΕΣΜΑΤΑ
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Μαθησιακά Αποτελέσματα |
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The objective of the course is to offer a comprehensive approach to the theory and practice of crisis management in institutions, organizations, and society, based on international case studies and existing literature. It focuses on administrative efforts and the role of communication in addressing the challenges posed by crisis events, as well as the development of preventive systems and readiness for managing future problems and crises. Upon completion of the course, students are expected to be able to: • Define the scope of crises. • Recognize the conditions that may lead to crisis situations. • Identify various sources or focal points of crises. • Identify various forms of crises. • Identify the characteristics and parameters of a crisis. • Develop a comprehensive crisis management plan. • Plan the necessary preparedness actions in case of a crisis. • Design communication tools for crisis management. • Create Public Relations programs. • Evaluate the conclusions arising from the crisis. • Analyze potential crisis incidents |
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Γενικές Ικανότητες |
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• Search for, analysis and synthesis of data and information, with the use of the necessary technology • Adapting to new situations • Decision-making • Autonomous work |
3. ΠΕΡΙΕΧΟΜΕΝΟ ΜΑΘΗΜΑΤΟΣ
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The course content includes: • Disasters and Crises: Undesirable and critical situations or events that cause serious dissatisfaction or impacts. • Risk assessment and management • Calculating the impacts of a crisis • Warning systems - Reducing crises and the impacts of crises • The nature of Organizational crises • Preparedness • Crises at the local, national, and regional level • Crisis situations affecting communities, national governments, or regional authorities. • Crises at the level of Agencies and Organizations • Crisis situations affecting the operation or survival of an agency or organization. • Planning for Crisis Management: Planning process for effectively managing crises before they occur. • Personnel training, health, and safety: Training personnel on health and safety in the workplace. • Communication and Media: Interaction and communication with the mass media. • Public Relations: Managing relations with the public and publicity. • Exogenous factors affecting agencies and organizations: Factors outside agencies and organizations that influence their operation. |
4. ΔΙΔΑΚΤΙΚΕΣ και ΜΑΘΗΣΙΑΚΕΣ ΜΕΘΟΔΟΙ - ΑΞΙΟΛΟΓΗΣΗ
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ΤΡΟΠΟΣ ΠΑΡΑΔΟΣΗΣ |
Distance Learning | ||||||||||||||||||||||||
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ΧΡΗΣΗ ΤΕΧΝΟΛΟΓΙΩΝ ΠΛΗΡΟΦΟΡΙΑΣ ΚΑΙ ΕΠΙΚΟΙΝΩΝΙΩΝ |
• Lectures incorporate audiovisual and interactive material using ICT (Information and Communication Technology). • The learning process and communication with instructors are supported through the e-learning platforms e-class or UNIVERSIS. |
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| ΟΡΓΑΝΩΣΗ ΔΙΔΑΣΚΑΛΙΑΣ |
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ΑΞΙΟΛΟΓΗΣΗ ΦΟΙΤΗΤΩΝ |
Language of Assessment: Greek or English Evaluation Methods: • Written Assignment (40%) • Problem Solving, Multiple Choice Test, Short Answer Questions (60%) Evaluation criteria are explicitly stated and accessible to students on the courses website on Eclass. Additionally, they are sent an informative email about the course evaluation method via eclass or UNIVERSIS at the beginning of the semester. |
5. ΣΥΝΙΣΤΩΜΕΝΗ ΒΙΒΛΙΟΓΡΑΦΙΑ
| - Προτεινόμενη Βιβλιογραφία |
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• Sarah Kovoor-Misra (2020) - Crisis Management: Resilience and Change, published by Sage in 2020. • Coombs, W. T., & Holladay, S. J. (Eds.). (2010). The Handbook of Crisis Communication. Chichester, U.K.: Wiley-Blackwell. • Emmanouil Pikoulis et al. (2023) - Disaster and Crisis Management • Christof Pforr and Peter Hosie (2022) - Crisis Management and Recovery for Events: Impacts and Future Implications for Tourism and Hospitality • Emmanouil Pikoulis and Evika Karamangioli (2024) - Leadership and Humanitarian Crisis Management |
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- Συναφή επιστημονικά περιοδικά: |
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- The Journal of Contingencies and Crisis Management (Wiley) - Crisis management (Emerald) - International Journal of Crisis Response and Management (IGI) - Crises and Crisis Management: Integration, Interpretation, and Research Development (SAGE) - Disaster and Crisis Management (Springer) - International Journal of Business Continuity and Risk Management (Inderscience) - International Journal of Emergency Management (Inderscience) - Safety, Risks, Fire (MDPI) - International Journal of Disaster Risk Reduction (Elsevier) |